Posts Tagged ‘Customer Care’

It’s the wrong time of year to get anything done. We had a quiet Christmas, partly due to the fact that no one can call us on the home phone. We switched telephone providers on 17th December. Since then, we haven’t been able to get incoming calls. I call their customer “care line” every day […]


Phoneys!

21Dec15

I’m sure my new phone and internet provider know how rubbish they are. A quick Google of their name and the phrase “customer service” reveals hundreds of horror stories and even an award for bad service. In the last Craic I told you about the problems I’m having with my landline telephone. I switched my […]


Virtual Reality

20Dec15

“It ain’t what you do it’s the way that you do it”. – There’s a lot of truth in those lyrics to that old song, especially when it comes to customer service. On Thursday we changed our landline phone and internet provider. With all the connecting and setting up I did with the new router […]