Archive for the ‘Compliants’ Category

Predicting the future is not worth it because eventually you get proved wrong. I’m going to download the new Blade Runner film, “Blade Runner 2049”. I can’t remember much about the original film, so I decided to watch it again before I watch the new one. What a disappointment it is. I suppose when it […]


I’ve had an experience that directly relates to one of the stories in the news this week. The list of Britain’s most overcrowded trains is out. Number two on the list is the 7.55am Cambridge to London King’s Cross. Capacity 202 passengers, actual number of passengers 426. I’ve been on that train. The normal rules […]


I have a big problem and I don’t know what to do about it. An interview went bad the other week, very bad. I’ve been interviewing some amazing people on my new online show, ‘London Calling’. It’s a show about Britain and is aimed at America. Last month, I got the chance to talk to […]


Usually radio stations are programmed to appeal to their target audience. That isn’t always the case. I found that out in my first on-air gig at 2PK, Parkes in the Central west of New South Wales, Australia in 1993. There was a broadcasting regulation that meant that if the town you broadcast from didn’t have […]


True Brit

05Jul16

The British have a problem with commitment. Recently I mentioned how we never fully committed to the EU because we kept the pound, pints and miles per gallon. https://grahammack.wordpress.com/2016/07/03/in-continent/ The thing is, we’re not even fully committed to being Britons. We describe ourselves as Brit-ISH, as if we’re only a bit Brit. Like something that’s […]


Brexit Wound

25Jun16

If you punch a random stranger today there is a 51.9% chance they deserve it! That Tweet from @_GregJamison  summed up how a lot of people felt the morning after Britain voted to leave the European Union. The aftermath of the referendum result is immense. The pound has been pummeled, losing around 10% of its […]


In this one we talk about David Bowie. Let’s hope people start getting his name right! Craic on! Listen to the latest Mack Nuggets at; http://www.mackmedia.co.uk/8th-mack-nuggets-audio-video If you enjoyed this Craic, please click “like” and tweet a link. If you’d like to talk to me about it, call me on +44 1438 422106 between 6 […]


I’ve worked out what’s really going on in the customer services department at my phone and internet provider. I switched to them on Thursday. Since then, my landline phone hasn’t been able to get incoming calls. I call their customer “care line” every day and they apologize for the way I’m feeling. They never apologize […]


Phoneys!

21Dec15

I’m sure my new phone and internet provider know how rubbish they are. A quick Google of their name and the phrase “customer service” reveals hundreds of horror stories and even an award for bad service. In the last Craic I told you about the problems I’m having with my landline telephone. I switched my […]


Virtual Reality

20Dec15

“It ain’t what you do it’s the way that you do it”. – There’s a lot of truth in those lyrics to that old song, especially when it comes to customer service. On Thursday we changed our landline phone and internet provider. With all the connecting and setting up I did with the new router […]


A couple of years ago, Prince Charles visited Stevenage. He was chauffeured around in his own personal Range Rover, which drove up from London. Charles wasn’t in it at the time, he flew to Stevenage in a helicopter. This week, Prince Charles gave a speech at the UN Climate Change Conference and told a room […]


I feel sorry for Ofcom. They have to deal with complaints about radio stations from crazy people. Yes, the people who complain to Ofcom about what radio stations broadcast are all crazy. With all the choices of what to listen to, these are the people who consistently chose to listen to stations that aren’t aimed at […]