Archive for the ‘Business’ Category

Top Trump


One day, people will realise that there is no negotiation going on, Britain is powerless because we have no leverage.




The anti-car people are going to have to find a new reason to hate cars. For years they’ve been banging on about how bad cars are for the environment. They’ve been blaming the cars and their drivers but the truth is it’s not the cars that are dirty, it’s the fuel. I’ve been saying this […]



I’m sure my new phone and internet provider know how rubbish they are. A quick Google of their name and the phrase “customer service” reveals hundreds of horror stories and even an award for bad service. In the last Craic I told you about the problems I’m having with my landline telephone. I switched my […]

Virtual Reality


“It ain’t what you do it’s the way that you do it”. – There’s a lot of truth in those lyrics to that old song, especially when it comes to customer service. On Thursday we changed our landline phone and internet provider. With all the connecting and setting up I did with the new router […]

We all judge but we don’t always get it right because perception is not reality. I went into a newspaper shop today and stood behind a nice old lady. She wasn’t being served, the shopkeeper was on the phone. It looked as if she was waiting for the shopkeeper to get off the phone so […]