How an air-conditioning mechanic in Sydney Australia became an award winning broadcaster in Britain; Part 183.


In 2008 I got a complaint about something I did on TFM Radio that still hasn’t been resolved.

Radio in the UK is regulated by an organisation called Ofcom. They have a strange way of dealing with complaints. You only need to get ONE complaint for them to swing into action and the person who complains doesn’t even have to have actually heard what it was you said on the radio.

The first thing Ofcom do is ask for a recording of what is being complained about. Then this group of highly paid civil servants sit in a board room in London, listen to the audio and decide on appropriate action. This can range from just “upholding” the complaint to fining the radio station or even taking away a radio station’s licence to broadcast.

So some people who weren’t the kind of people the program was aimed at, listen to your output out of context and in a different environment to how a listener would because someone who didn’t hear it, THINKS they won’t like it. The person who broadcast the thing that’s been complained about doesn’t get to say anything in their defense because they’re not allowed into the meeting, even though it’s their career that will be affected by the decision. The fact that there have been no complaints from the people it WAS aimed at, people who actually HEARD the “offending” piece, isn’t taken into account. It’s just a kangaroo court.

More on what I said and who complained about it in another Craic.

Craic on!

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